Comparison reviewed · 3 October 2026
Iterum vs Fydes: compare app, spend and visits
Fydes is an app-based points programme that requires a customer account: the merchant enters spend and the system calculates points; customers can show a QR or say a unique six-digit code. Iterum offers a web card opened by QR or link with no customer app or account after the privacy notice, and staff confirm visits. Choose based on your earning model and the app journey you want customers to use.
Compare the customer and counter workflow
Fydes describes a flow using customer and merchant apps/accounts. Features and limits below are provider statements; check app language, plan details and your own workflow before inviting customers.
| Question | Iterum | Fydes |
|---|---|---|
| Customer card | Web via QR or link; no customer app/account after privacy notice. | Customer app and account required; join by QR or business code. |
| Earning | Staff confirm visits; reward threshold is configurable. | Merchant enters receipt amount; Fydes calculates points. |
| At the counter | Customer shows card and staff scan it. | Customer QR or unique six-digit code spoken aloud; merchant looks up the customer. |
| Published limits | Check Iterum plan terms at checkout. | Starter: up to 100 customers and one basic programme; FAQs say one business account per activity. |
When to consider Fydes
Fydes may fit better if you want spend-based points, an app showing the customer’s history and balance, and staff access. Its six-digit code can help when a customer does not want to find a QR or has a phone in their pocket; it would be inaccurate to say they must show a smartphone every visit. Its merchant account is described as one activity, so check the plan if you have multiple locations.
Where Iterum may fit
Iterum may fit if you want to remove the customer-app step and record visits through a QR/link web card confirmed by staff. It does not require a consumer app or spoken code, but it does not assign points based on spend. Iterum does not replace a till or read receipts: compare its simpler access with Fydes’ more granular points programme.
Plans and prices to check
On 3 October 2026, Fydes showed Starter free up to 100 customers and one basic programme, Business up to 1,000 customers, and Premium with further automation tools. Its monthly and annual price presentation is ambiguous; verify final price, renewal, tax and included features at checkout. Iterum advertises a 7-day trial, requires a card and applies the selected plan unless cancelled: see Iterum trial terms.
Three checks before you choose
Test both counter actions
Simulate a visit scan, spend entry and points credit using the six-digit code.
Check language and registration
Fydes requires a customer account; the App Store listing reviewed showed English as its app language. Verify the actual Italian experience.
Project customers and locations
Compare plan limits, number of programmes and the one-account-per-business rule.
Sources and review date
Official sources reviewed 3 October 2026: Fydes site and Fydes App Store listing. App Store listed English as the app language and an update on 22 April 2026. Iterum sources: official site and trial terms.
Frequently asked questions
- Does a Fydes customer have to hold their phone up?
- Not always, according to Fydes: customers can show a QR or say their unique six-digit code. They do need to register in the app to create and recover their profile.
- Does Fydes calculate points from receipt value?
- Yes. Fydes describes the merchant entering the amount and the system calculating points under configured rules. Iterum records staff-confirmed visits, not spend value.
- Can one Fydes account manage multiple shops?
- Fydes FAQs say each account is linked to one business; multiple shops need dedicated accounts according to the published description. Confirm any updated options with the provider.