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iterum.

Loyalty, without friction

Become the place they return to.

The loyalty card on your customers’ phones, with no app to download. Iterum brings them back with messages and automations, and shows you who returns.

Try it free for 7 days

iterum.Iterum in 39 seconds

Try it free for 7 days

200+ businesses already trust Fidus

  • From €29.99 a month + VAT
  • You pay €0 today
  • No commitment
Digital loyalty card guide
Custom design

Preview

Automatic demo

Demo points card “The circle” for Estetica: 0 of 100 points
CARDHOLDERVolpe Blu
CODEITR-SM-4M6B
Powered by iterum.fidus.media
Show

01 / 08Automatic

Card type
Design

0 of 100 points

Real designs we drew for our clients. Names and rewards are made up.

The custom design is included. Start your free trial now and get your design, free.

Start the free trial

For your customers

You build loyalty.
They start in a few steps.

They scan the QR code or open the link, then accept the privacy notice to open the web card on their phone. On iPhone they can add it to Apple Wallet, on Android to Google Wallet. No app to install, and no account or password to create. Name and recovery contact are optional.

01

Open

The customer scans the QR code or opens the link shared by the venue.

02

Add

Your card is ready. Add it to Apple Wallet or Google Wallet.

01No app02Privacy notice accepted03Card on your phone

Messages

Write to your customers.It lands on their phone.

An offer, some news, an invitation: the message arrives on the card in their Wallet, like a notification. You choose who gets it.

Who is it for?

You’ll reach 38 cards

  • No SMS to pay for
  • Only to people who accepted offers
  • 2, 4 or 8 messages a month, depending on the plan

Automations

It brings them back for you.Even when you forget.

Switch them on once. From then on Iterum writes at the right moment: to people who haven’t been in for a while, on birthdays, when a reward is waiting.

  1. 24 SeptemberGiulia comes in for the last time.
  2. 60 days laterIterum notices on its own.
  3. 23 November, 9:41She gets «We miss you», with a gift on her card.
  4. The next dayShe’s back. The staff stamp her card.

To bring them back

  • We miss youFor people who haven’t come in for a while: an invitation back, with a gift if you like.
  • Come back soonAfter the first visit, a reason for the second.
  • Happy birthdayWishes on the right day, with a gift if you like.
  • Card anniversaryOne year together: a thank-you, and a gift if you like.
  • Loyal customerCelebrate milestone visits with a gift.

Around the reward

  • Almost thereWhen the reward is close: «You’re nearly there».
  • A few points to goOn a points card, when the reward is close.
  • Reward to collectA reward is ready and hasn’t been collected yet.
  • Reward expiringA heads-up before the reward expires.
  • Stamps expiringThe stamps are about to reset: a reminder.
  • After the rewardA thank-you after collecting, to start again.

To get to know them

  • WelcomeA thank-you to someone who just got the card.
  • Complete your detailsAsks for missing details, like a birthday.
  • Promo used upWhen the promotion ends, invites them to the loyalty card.

0 on in this preview

Referrals

Your customersbring you friends.

A customer sends their link. On the friend’s first real visit, both get a reward. You choose it: stamps, points or a gift.

13 customers, starting from one

A reward for both

If everyone brings 3 friends.

Bring a friendA reward for both on their first visit.

Who brings customers

One QR for each team member or partner: see who brought whom, and how many come back.

  • Matteocounter

  • Saradining room

  • Partner hotelpartner

Where your QRs go

your staffthe gym next doorthe partner hotela flyeryour Instagram profile

Your dashboard

Every return,
finally visible.

Track visits, customers and rewards from one dashboard. No scattered sheets, manual counts or data that is impossible to read.

iterum

Overview

Good morning, Caffè Brera.

The rhythm of your returns.

A clear view of visits, customers and rewards as they happen.
Visits0+12.6%
Active customers0+9.4%
Return rate0%+4.1%
Rewards redeemed0+15.3%
Returns over timeLast 30 days
Recent activityUpdated now
  • Reward deliveredCustomer #1287 · Complimentary item
  • New customer signed upCustomer #1422 · Consent recorded
  • Visit verifiedCustomer #0931 · Brera location

Automatic demo · demonstration data

Staff app

A stampin two seconds.

Your staff open «Al banco» on a phone or tablet and scan the card. No paper cards, no forgotten stamps.

Download on theApp StoreGet it onGoogle Play

And more, in every plan

Several locationsEach with its own messages, numbers and staff.
Team and rolesInvite your team, with the right permissions.
Ready-made postersYour QR to print, in three formats.
Points cardInstead of stamps: points on every purchase.
Promotion cardAn offer with a set number of uses, counted down each time.
Old stampsStamps from the paper card move to the new one.
Even without WalletCustomers can keep the card in their browser.
Your weekVisits, new customers and rewards at a glance.

Before and now

Paper cards get lost.The card on the phone doesn’t.

With a paper cardWith Iterum

Lost in a wallet, or in the wash.

It lives in the phone’s Wallet. It doesn’t get lost.

You don’t know who your customers are.

See who comes back, how often, and who is drifting away.

If they stop coming, you can’t reach them.

«We miss you» brings them back on its own, with a gift.

You can’t see word of mouth.

You know who brought whom, and reward them both.

Fake or forgotten stamps.

Your staff add the stamp with a phone, in two seconds.

You reprint the cards.

Change rewards or colours from the dashboard, whenever you like.

Your package

Tell us about your business.We’ll tell you what you need.

Three questions, thirty seconds. We suggest the right plan and show you the card, the reward and the automations already set up for your sector.

Question 1 of 3

What kind of business?

Bar and cafébars, cafés, cocktail bars

We suggest the Base plan, €29.99 a month plus VAT.

We suggest

Base plan

To get started and see who comes back.

€29.99a month + VATfor 1 location

  • Base plan€29.99
  • €36.59 incl. VAT

Why

  • It covers everything you picked: the simplest way to start.
Try Base free

You pay €0 today. The first charge comes after 7 days. No commitment: cancel whenever you like.

The «Bar and café» package

Demonstration loyalty card Caffetteria, 4 visits out of 6, next reward Consumazione omaggio
CARDHOLDERVolpe Blu
CODEITR-CF-4M6B
Powered by iterum.fidus.media
The card
House coffee
The reward
A free coffee
Ready-made automations
  • We miss you
  • Almost there
  • A few points to go
  • Happy birthday
  • Welcome
On Base: 1 on at a time

The package switches on in one click from the dashboard. Then change anything you like.

Pricing

First week free.Then you choose.

You pay €0 today. On day 7 the plan you choose starts. No commitment: cancel whenever you like.

Best place to start

Base

To get started and see who comes back.

€29.99a month + VAT

€36.59 incl. VAT

Try it free for 7 days
New customers a month
300
Active cards
1
Messages a month
2
Automations on
1
Promoter QRs
3
Card motifs
6
Custom colour
No
Several rewards on one card
No
Physical NFC cards
No
Extra location
€23.99/month

Pro

For businesses with regulars to grow.

€99.99a month + VAT

€121.99 incl. VAT

Try it free for 7 days
New customers a month
1,000
Active cards
2
Messages a month
4
Automations on
2
Promoter QRs
15
Card motifs
12
Custom colour
Yes
Several rewards on one card
Yes
Physical NFC cards
No
Extra location
€79.99/month

Premium

For high-volume venues, physical NFC cards included.

€109.99a month + VAT

€134.19 incl. VAT

Try it free for 7 days
New customers a month
5,000
Active cards
3
Messages a month
8
Automations on
4
Promoter QRs
Unlimited
Card motifs
20
Custom colour
Yes
Several rewards on one card
Yes
Physical NFC cards
Yes
Extra location
€87.99/month

Included in every plan

  • Apple Wallet and Google Wallet
  • Stamp or points cards
  • «Al banco» app and staff roles
  • Customers and statistics
  • Packages by sector
  • Posters with your QR
  • Support from the Fidus team

Prices exclude VAT (22%). There is no limit on total customers: the number only counts the month’s new sign-ups.

FAQ

The answers,before you start.

Can’t find yours? Write to us: a real person will answer.

Message us on WhatsApp

No. They scan the QR and the card opens on their phone. One tap adds it to Apple Wallet or Google Wallet. If they’d rather not, they keep it in the browser.

To start the plan when the trial ends. You pay €0 today; the first charge comes after 7 days. Cancel from the dashboard before then and you pay nothing.

Yes. From the dashboard, in two clicks. The monthly plan has no commitment.

Open the «Al banco» app on a phone or tablet and scan the customer’s card. One stamp, two seconds.

Yes, with any till: Iterum doesn’t touch it. It also works for customers who pay cash.

You move them to the new card: the customer loses nothing.

No. Offers only go to people who accepted them. Automations are sent between 9 am and 9 pm, at most one every 3 days per customer.

Each location has its own messages, numbers and staff. You add it from the dashboard; the price of an extra location is in the plans table.

Try Iterum.The first week is free.

You create the card in a few minutes. You pay €0 today; the first charge comes after 7 days. No commitment: cancel whenever you like.

Try it free for 7 days Talk to us

Guides and tools

Decide with the numbers, then build the card.

Practical guides, figures checked at the source and a free calculator: choose your rule and reward, compare the alternatives, then start the 7-day trial.

Try it freefrom €29.99 a month + VAT